SHIPPING POLICY
We despatch any online orders on Tuesdays before 12pm and Fridays before 12pm. Due to the small nature of our business we cannot guarantee this every week but will endeavour to stick to these despatch days. We use a partner in EasyShip who in turn partners with Evri, UPS and FedEx. Depending on the delivery method selected, once the products have been despatched there is a usual 2-3 working day delivery time. Please see the delivery information when checking out.
RETURN POLICY
We strive to ensure all of our products are perfect for our customers. If there is any dissatisfaction then please contact us and we will exchange or refund the product in question within 14 days.
PAYMENT METHOD
We accept VISA, MASTERCARD, PAYPAL, APPLE PAY & GOOGLE PAY. Any questions regarding payment then please don't hesitate to contact us.
WHOLESALE INQUIRIES
Contact sales@ecocoffeecompany.co.uk, 01202 822243 or fill out the form below to enquire about becoming a wholesale customer.