How are your beans roasted?

We take great pride on ensuring every batch of each blend/single origin Eco Coffee is roasted to a specific roast profile, ensuring consistency and quality. We use a fully electric 15kg roaster for our batch roasting, and a fully eectric 1kg sample roaster for sampling new coffees and small orders. All the electricity used by The Eco Coffee Roastery is powered by 100% green, renewable energy from solar and wind farms in & around the UK.

How is the coffee packed/stored?

We package all Eco Coffee in UK made, kerbside recyclable packaging. Then in PEFC certified, UK made cardboard boxes. It is all stored at our HQ in standard warehouse conditions.

How long will it take to recieve my order?

We use both 2nd Class Royal Mail delivery as well as Royal Mail tracked 24hr for any urgent orders. This is done on weight;

0-1.99kg = £3.55

2-9.99kg = £6.55

10kg+ = Free Delivery

We always aim to despatch your online order within 2 business days, so we’d say it should be with you within 3-5 business days.

Do you ship internationally?

We don’t currently ship internationally, we only ship to mainland UK (England, Wales, Scotland)

Returns/Refunds

Please see our Refund/Return policy here

Do you sell coffee at your HQ?

We do have machines which are constantly in use, for sampling, creating brew recipes & dialling in our grinders etc. So there is always a chance to pop in for a coffee. We don’t offer visits/tours of the roastery itself just yet, but it is, very much, in the plan to create a welcoming space for all our customers.